About Goodie AI:

Goodie helps leading brands win AI search. As billions of people use ChatGPT, Perplexity, Gemini, and other AI systems to discover products and make buying decisions, brands need a way to understand and influence how they’re represented.

Goodie gives teams a full AI control plane: real-time visibility into how AI models speak about their brand and products, how competitors show up, and an optimization engine to improve visibility and performance. This category didn’t exist two years ago – we were early, and we’re defining it.

We’re backed by strong investors, trusted by category-leading customers, and scaling fast. We’re hiring curious, ambitious builders to help shape the future of AI search.

What we’re looking for:

You own a portfolio of enterprise and scale-up clients after the sale. You’re accountable for whether they adopt the platform, renew, and grow, and whether they can explain in their own words what Goodie did for them.

You run onboarding. You hold the cadence. You walk into the renewal call where the CFO wants to know what they’re paying for, and you answer with data. AEO isn’t SEO 2.0, it’s a new discipline, and our clients need someone who knows their business, knows the platform, and keeps the two connected.

What you’ll do:

Own the relationship

• Act as the primary point of contact and owner for a portfolio of enterprise and scale-up clients, from kickoff through renewal.

• Own onboarding end to end: kickoff, workspace and prompt setup, competitive baseline, user training, and a success plan tied to the client’s goals.

• Build a relationship map on every account. Confirm the executive sponsor, multi-thread beyond your champion, and re-onboard new stakeholders when people move.

Drive adoption and value

• Track how each client uses the platform, and step in when teams log in but don’t act on what they see.

• Translate visibility, citation, and share-of-voice data into the business outcomes your client actually reports on.

• Lead quarterly business reviews: what moved, why it moved, and what comes next.

• Partner with our AEO Strategists when an account needs a deep audit or technical roadmap, and keep the client accountable for shipping the recommendations.

Protect and grow the book

• Own retention outcomes on your portfolio, with a weekly read on account health.

• Distinguish leading indicators from lagging ones, and frame movement against the client’s business objectives rather than platform metrics.

• Run renewals end to end, including ROI pushback and budget scrutiny.

• Spot expansion early (new brands, markets, seats, or services) and work with Business Development to close it.

• Flag risk early with the observation, the context, and a save plan.

Close the loop internally

• Bring client signal to Product with enough specificity to act on.

• Develop case studies and references alongside Business Development.

• Turn what you learn across accounts into playbooks for onboarding, health scoring, and renewals.

What you have:

• 4+ years in customer success or account management at a B2B SaaS company or agency, owning a book of enterprise or mid-market accounts rather than supporting someone else’s.

• Retention and expansion results you can name, including renewals you owned from first conversation to signature.

• A track record with accounts you inherited mid-stream and took somewhere better.

• Direct experience in commercial conversations: renewals, ROI pushback, budget scrutiny, and upsell.

• Working fluency in SEO or search marketing: enough to talk credibly about structured data, AI crawlers, and how LLMs surface brands, and to know when to bring in a specialist.

• Composure in high-stakes conversations, including the ones where you push back on a client’s plan.

• Organized ownership of a book in a CRM such as HubSpot, with clean notes, health scores, and next steps.

Bonus / nice-to-haves

• AEO/GEO experience.

• Startup background, especially helping build a CS function or its playbooks.

• Experience with SEO or analytics platforms (Semrush, Ahrefs, GA4), as a customer or a vendor.

• Experience supporting accounts across multiple time zones.

Benefits & Perks Of Becoming a Goodie:

• Earn More, Together: Base Pay + Equity

• Health First: Premium Medical, Dental & Vision Coverage

• Flex Work Environment: Hybrid at HQ and Remote Globally

• Set Up Shop: Home Office Stipend

• Recharge Anytime: Unlimited PTO Plan

• Family First: Paid Parental Leave Plan

• Secure Your Future: 401(k) Plan with Employer Matching

• Level Up: Mentorship & Career Growth Support

• Always Be Learning: Access to Top-tier Resources & Industry Experts

• Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite)

• Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans

• Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours

• Grow With Us: Endless Opportunities to Lead & Succeed

• Keep on Shining: Ongoing Employee Development Programs

EEO & Compensation Transparency:

Goodie AI is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Goodie AI complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is an OTE of $90,000-$110,000.

At Goodie AI, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, Goodie AI is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization.

BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as Goodie team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Ashby- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

About Goodie AI:

Goodie helps leading brands win AI search. As billions of people use ChatGPT, Perplexity, Gemini, and other AI systems to discover products and make buying decisions, brands need a way to understand and influence how they’re represented.

Goodie gives teams a full AI control plane: real-time visibility into how AI models speak about their brand and products, how competitors show up, and an optimization engine to improve visibility and performance. This category didn’t exist two years ago – we were early, and we’re defining it.

We’re backed by strong investors, trusted by category-leading customers, and scaling fast. We’re hiring curious, ambitious builders to help shape the future of AI search.

What we’re looking for:

You’re the AEO expert on a portfolio of enterprise and scale-up clients. You figure out why a brand does or doesn’t show up in ChatGPT, Perplexity, Gemini, and AI Overviews, build the strategy to change it, and see it through to shipped work and measurable movement.

The work isn’t advisory from a distance. Your recommendations are specific enough that a client’s dev or agency team can ship them next sprint. AEO isn’t SEO 2.0, it’s a new discipline, and the clients who hired us are looking at you to tell them what to do.

What you’ll do:

Diagnose

• Run AEO audits: visibility baseline, prompt set design, and competitive benchmarking across LLMs and AI search surfaces.

• Read citation patterns, source types, and competitor behavior across ChatGPT, Perplexity, Gemini, and AI Overviews, and turn that into a point of view.

• Audit the technical foundation yourself: schema, llms.txt, crawlability and AI crawler access, entity structure, and content structure.

Build the strategy

• Build AEO strategies that maximize visibility across LLMs and AI search surfaces, and deliver the audit, strategy deck, and roadmap that go with them.

• Make concrete technical recommendations, prioritized by impact and effort, so a client’s dev or agency team can actually ship them.

• Recommend the content and earned-media moves that drive citations: which pages to create or restructure, and which third-party sources matter.

Deliver and measure

• Work alongside client teams through implementation and track what actually ships.

• Measure impact, separating real movement from LLM noise, and tie results back to the client’s business objectives.

• Present to executives, marketers, and technical teams, often in the same room, without losing either audience.

Build the practice

• Run experiments as models and AI surfaces change, and share what you learn.

• Turn what you learn across accounts into frameworks the rest of the team runs.

• Partner with Customer Success on account health and renewals, with Product on what the platform should measure next, and with Business Development on pitches and case studies.

What you have:

• 4+ years in SEO, technical SEO, content strategy, or search marketing, agency or in-house, with real client-facing ownership of strategy.

• Hands-on technical depth: structured data, crawling and indexing, site architecture, and entity SEO. You can run the audit yourself, not just read one.

• Strategies you built that moved measurable results, and a clear explanation of what drove the movement.

• Comfort with data: large sets of prompts, citations, and rankings in spreadsheets or BI tools, and the judgment to find the signal.

• Fluency in both registers, technical (structured data, AI crawlers, entity SEO) and strategic (brand narrative, growth), and the judgment to know which one the moment calls for.

• Composure in high-stakes conversations, including the ones where you push back on a client’s plan, and real curiosity about how AI systems retrieve, rank, and cite information.

Bonus / nice-to-haves:

• Direct AEO/GEO experience.

• SQL, Python, or scripting for analysis.

• Digital PR or earned-media experience.

• Startup background.

• Experience supporting accounts across multiple time zones.

Benefits & Perks Of Becoming a Goodie:

• Earn More, Together: Base Pay + Equity

• Health First: Premium Medical, Dental & Vision Coverage

• Flex Work Environment: Hybrid at HQ and Remote Globally

• Set Up Shop: Home Office Stipend

• Recharge Anytime: Unlimited PTO Plan

• Family First: Paid Parental Leave Plan

• Secure Your Future: 401(k) Plan with Employer Matching

• Level Up: Mentorship & Career Growth Support

• Always Be Learning: Access to Top-tier Resources & Industry Experts

• Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite)

• Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans

• Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours

• Grow With Us: Endless Opportunities to Lead & Succeed

• Keep on Shining: Ongoing Employee Development Programs

EEO & Compensation Transparency:

Goodie AI is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Goodie AI complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is an OTE of $90,000-$110,000.

At Goodie AI, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, Goodie AI is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization.

BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as Goodie team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Ashby- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

About Goodie AI

Goodie helps leading brands win AI search. As billions of people use ChatGPT, Perplexity, Gemini, and other AI systems to discover products and make buying decisions, brands need a way to understand and influence how they’re represented.

Goodie gives teams a full AI control plane: real-time visibility into how AI models speak about their brand and products, how competitors show up, and an optimization engine to improve visibility and performance. This category didn’t exist two years ago – we were early, and we’re defining it.

We’re backed by strong investors, trusted by category-leading customers, and scaling fast. We’re hiring curious, ambitious builders to help shape the future of AI search.

What we’re looking for:

A builder who’s energized by a blank page, not intimidated by one. You’ll own the development and launch of the AI products at the center of Goodie’s platform, working shoulder-to-shoulder with the CEO, Engineering and Design to solve problems that don’t have a playbook yet.

This is a 0-to-1 role, not a maintain-and-optimize one. You’ll be handed real ambiguity and real freedom, and it’s on you to bring a structured, creative point of view to problems no one has solved before.

You move fast, think analytically, and can turn messy signals, customer feedback, market shifts, and data, into a clear product vision that Engineering, Design, Sales, and Marketing can all rally behind.

What you’ll do:

Product Strategy and Roadmap

• Own a product area from problem to shipped outcome: you set the roadmap, define the bets, and are accountable for whether they worked.

• Get close to customers, enterprise marketing leaders, CMOs, SEO and content directors, talking to them directly and often, and turn what you hear into product.

• Define what “good” looks like in a space with no benchmarks: the metrics, the thresholds, and the quality bar for AI-generated output.

Execution and Delivery

• Work shoulder-to-shoulder with Engineering and Design in fast cycles: we ship weekly, not quarterly.

• Own timelines, resources, and cross-functional dependencies to hit that cadence without cutting corners.

• Ensure every release meets a high standard for quality, usability, and performance.

Data and Insights

• Use analytics (Mixpanel) to decide what to build next, and to prove what shipped actually moved something.

• Build the feedback loop between data, customer signal, and roadmap prioritization.

Go-to-Market and Positioning

• Partner with BD, Customer Success, and Marketing so what we launch lands with customers and the market.

• Communicate roadmap decisions clearly and effectively to stakeholders across the company.

What you have:

• 4+ years in product management, ideally on B2B SaaS products with meaningful time at a startup (Series A or later) that grew while you were there.

• Clear, specific ownership on your résumé – products or areas you drove, with outcomes you can point to. We’ll ask.

• Strong analytical instincts paired with real creative instinct. You’re comfortable in the data yourself, not just reading dashboards someone else built.

• Background in martech, fintech, or another data-dense B2B domain is a strong fit.

• You already work AI-natively. You use LLMs and AI tooling to do your own job faster and better, and you have opinions about where they break. Not a nice-to-have here – you’d be building for AI while working through it.

• Strong communication skills, with an ability to put your thoughts to paper in a simple, but effective manner.

• Comfortable with ambiguity and low process. We’re defining a category; a lot of the time nobody knows the answer yet.

• A collaborative approach, working seamlessly across Engineering, Design, Sales, and Marketing to deliver results.

Bonus/Nice-to-haves:

• LLM or GenAI product development.

• SEO, content, or search background.

• Experience as an early product hire building 0-to-1 at a startup.

Benefits & Perks Of Becoming a Goodie:

• Earn More, Together: Base Pay + Equity

• Health First: Premium Medical, Dental & Vision Coverage

• Flex Work Environment: Hybrid at HQ and Remote Globally

• Set Up Shop: Home Office Stipend

• Recharge Anytime: Unlimited PTO Plan

• Family First: Paid Parental Leave Plan

• Secure Your Future: 401(k) Plan with Employer Matching

• Level Up: Mentorship & Career Growth Support

• Always Be Learning: Access to Top-tier Resources & Industry Experts

• Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite)

• Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans

• Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours

• Grow With Us: Endless Opportunities to Lead & Succeed

• Keep on Shining: Ongoing Employee Development Programs

EEO & Compensation Transparency Statement:
Goodie AI is committed to pay transparency and equity among all employees and provide employees an environment where pay transparency and dialogue on compensation are allowed. Goodie AI complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $110,000-$140,000.

At Goodie AI, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, Goodie AI is committed to Equal Opportunity Employment and comply with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization.

BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as Goodie team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Ashby- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

About Goodie AI:

Goodie helps leading brands win AI search. As billions of people use ChatGPT, Perplexity, Gemini, and other AI systems to discover products and make buying decisions, brands need a way to understand and influence how they’re represented.

Goodie gives teams a full AI control plane: real-time visibility into how AI models speak about their brand and products, how competitors show up, and an optimization engine to improve visibility and performance. This category didn’t exist two years ago – we were early, and we’re defining it.

We’re backed by strong investors, trusted by category-leading customers, and scaling fast. We’re hiring curious, ambitious builders to help shape the future of AI search.

What we are looking for:

We’re seeking a passionate Product Designer who thrives in a fast-paced startup environment and has experience designing intuitive, user-centered B2B software solutions. You’ll work closely with our product, engineering, and customer success teams to create exceptional user experiences that solve real business problems for our customers.

What you’ll do:

• Lead end-to-end design processes from research and ideation through prototyping, testing, and implementation.

• Create user flows, wireframes, prototypes, and high-fidelity designs for web applications.

• Conduct user interviews, surveys, and analyze user behavior data to understand customer needs and pain points to inform design decisions.

• Adopt an AI-first workflow by leveraging advanced design tools for prototyping, utilizing Code Connect and MCP to synchronize Figma with our codebase, and continuously identifying opportunities to accelerate the idea-to-ship cycle.

• Collaborate with product managers to translate business requirements into compelling user experiences.

• Work closely with customer success teams to gather insights from existing users.

• Pair closely with engineering and product to initiate and complete roadmap projects Develop and maintain design systems, documentation, assets and component libraries to ensure consistency across the platform.

• Set the bar for design quality as one of our first designers.

What you have:

• 3-5 years of product design experience, preferably with B2B SaaS or enterprise software.

• Experience working at early-stage startups or fast-growing companies.

• Background in designing complex workflows, dashboards, or data visualization.

• Strong portfolio demonstrating user-centered design process and successful product launches.

• Proficiency in design tools such as Figma, plus fluency with AI-native design tools (Claude Design or similar).

• Experience with prototyping tools and basic understanding of front-end development constraints.

• Understanding of accessibility principles and responsive design.

• Knowledge of usability testing methods and user research techniques.

• Excellent communication and presentation skills.

Bonus/Nice to have:

• Basic HTML/CSS knowledge.

• Experience with A/B testing and data-driven design decisions.

BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as Goodie team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Ashby- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

About Goodie AI:

Goodie helps leading brands win AI search. As billions of people use ChatGPT, Perplexity, Gemini, and other AI systems to discover products and make buying decisions, brands need a way to understand and influence how they’re represented.

Goodie gives teams a full AI control plane: real-time visibility into how AI models speak about their brand and products, how competitors show up, and an optimization engine to improve visibility and performance. This category didn’t exist two years ago – we were early, and we’re defining it.

We’re backed by strong investors, trusted by category-leading customers, and scaling fast. We’re hiring curious, ambitious builders to help shape the future of AI search.

What we are looking for:

We’re seeking an exceptional Senior Software Engineer to join our rapidly growing AI Lab. You will play a critical role in driving and accelerating the development of cutting-edge AI use cases, working closely with our Product Lead, Designers and Machine Learning Engineers to design and build scalable, industry-leading AI solutions.

What you’ll do:

• Lead the development of our AI platform, focusing on scalability, speed, and user experience.

• Architect and develop front-end solutions using React to create smooth, engaging, and intentional user experiences.

• Implement back-end infrastructure with a focus on speed, scalability, security, and seamless integration with various platforms via robust API connections.

• Utilize DevOps practices to manage the deployment pipeline, ensuring efficient, reliable, and secure software delivery.

• Collaborate with UX/UI Designers to translate web designs into functional, intuitive user interfaces.

• Work closely with Data Scientists to ensure accurate data collection, analysis, and application within the platform.

• Participate in the entire application lifecycle, from coding to debugging and testing, with an emphasis on quality and performance.

• Maintain and optimize the performance of existing applications.

• Stay up-to-date with emerging technologies and explore potential integrations to enhance our operations.

What you have:

• 5+ years of full-stack development experience with a proven track record of building high usage B2B software applications.

• Proficiency in React for front-end development, with a strong understanding of how to build responsive, high-performance web applications.

• Experience with server-side languages such as Python, Node.js, or Java.

• Strong understanding of DevOps practices and experience in software deployment, including CI/CD pipelines, containerization (e.g., Docker), and cloud infrastructure (AWS, Google Cloud, or Azure).

• Solid knowledge of database management systems (e.g., MySQL, PostgreSQL, MongoDB).

• Experience with RESTful APIs, API integration, and data exchange formats (JSON, XML).

• Familiarity with software development best practices, including version control (Git), testing, and continuous integration/deployment (CI/CD).

• Excellent problem-solving skills and the ability to debug complex systems.

• Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.

• Passion for ad tech and a desire to work in a fast-paced, innovative startup environment.

• BS in Computer Science, Engineering, or a relevant field.

Benefits & Perks Of Becoming a Goodie:

• Earn More, Together: Base Pay + Equity

• Health First: Premium Medical, Dental & Vision Coverage

• Flex Work Environment: Hybrid at HQ and Remote Globally

• Set Up Shop: Home Office Stipend

• Recharge Anytime: Unlimited PTO Plan

• Family First: Paid Parental Leave Plan

• Secure Your Future: 401(k) Plan with Employer Matching

• Level Up: Mentorship & Career Growth Support

• Always Be Learning: Access to Top-tier Resources & Industry Experts

• Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite)

• Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans

• Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours

• Grow With Us: Endless Opportunities to Lead & Succeed

• Keep on Shining: Ongoing Employee Development Programs

EEO & Compensation Transparency:

Goodie AI is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Goodie AI complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $130,000 – $180,000.

At Goodie AI, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, Goodie AI is committed to Equal Opportunity Employment and comply with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization.

BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as Goodie team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Ashby- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!