Privacy Policy
At Goodie AI Inc. (“Goodie”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and safeguard your personal information when you access our websites (including higoodie.com), applications, tools, APIs, and services (collectively, the “Services”).
By accessing or using the Services, you agree to this Policy. If you do not agree, please discontinue use immediately. For privacy inquiries or requests, contact us at hello@higoodie.com.
1. When We Collect Personal Information
We collect personal information when you:
- Create an account or sign in
- Use our website, application, or services
- Submit forms, feedback, surveys, or support requests
- Upload data, content, or prompts
- Interact with us on third-party platforms (e.g., LinkedIn)
- Register through a third-party login (e.g., Google)
- Apply for employment or submit a resume
2. What Personal Information We Collect
A. Information You Provide Directly
- Name, email, phone, company, job title, industry
- Account credentials or authentication tokens
- Uploaded content: URLs, metadata, brand domains
- Billing/payment details (processed securely by third parties)
- Applicant data (resume, education, employment history)
B. Information We Collect Automatically
- IP address, device ID, browser, OS version, resolution
- Usage logs (pages visited, session length, referrer)
- Interaction events (e.g., clicks, form engagement)
- Mobile diagnostics (OS, device type, network)
C. Information from Third Parties
- Enriched business data (from data partners)
- Marketing and CRM signals (LinkedIn, Google Ads)
- Outputs from AI services (e.g., OpenAI, Anthropic)
We do not knowingly collect sensitive personal information (e.g., biometrics, race, health data) or use data for behavioral profiling.
3. How We Use Personal Information
We use your information to:
- Deliver, secure, and maintain our Services
- Personalize dashboards and AI-generated insights
- Respond to support inquiries and process transactions
- Improve platform features through analytics
- Enforce contracts, comply with laws, and resolve disputes
- Send service updates, notices, and relevant offers (with opt-out)
- For recruitment and application review
We do not use automated decision-making with legal or similarly significant effects without user notice and opt-out.
4. How We Share Personal Information
We may share data with:
- Service providers (see categories of sub-processors below)
- AI infrastructure vendors (e.g., OpenAI, Perplexity) only to fulfill requests—not for model training
- Affiliates or acquirers during corporate transactions
Law enforcement or regulators, as required by law
Our Sub-processors by Category:
We use the following categories of sub-processors who may have access to personal information:
- Analytics: to processes usage data and metrics
- Authentication: to process login credentials and authentication data
- Communication and Collaboration: to process emails and internal communications
- CRM/marketing tool: to process form submissions and customer data for communications and remarketing
- Recruitment: to processes applicant data and resumes
- Server Infrastructure: to store data
- Billing: to process payment information and invoices
We may share aggregate, de-identified data without restriction.
5. Your Rights and Choices
Depending on your location, you may have rights to:
- Access and review your personal data
- Correct inaccuracies
- Request deletion (subject to exceptions)
- Object to or restrict processing
- Withdraw consent where applicable
- Request data portability
- Opt out of marketing communications
You may access, update, or delete your account information from your account settings or by emailing hello@higoodie.com. We may verify your identity before fulfilling certain requests.
6. Cookies and Online Tracking Technologies
We use cookies, tags, and web beacons to:
- Authenticate sessions
- Track analytics and performance
- Personalize experience and remember preferences
- Run remarketing campaigns (e.g. through Google, LinkedIn)
Your options:
- Set your browser to reject cookies
- Use tools like optout.aboutads.info
- Manage cookie preferences through our banner (European Union (“EU”)/ United Kingdom (“UK”))
7. AI-Specific Disclosures
Goodie uses third-party AI providers to generate and deliver outputs (e.g., visibility scores, content recommendations). We:
- Only send content to AI services to fulfill specific requests
- Do not allow training on your data
- Do not retain user prompts for model retraining or unrelated analytics
Outputs from AI systems are informational and should not be considered legal, financial, or business advice.
8. Processor vs. Controller Roles
We act as:
- Controller for website usage, marketing, platform analytics
- Processor for customer-uploaded content, AI prompts, and structured data under customer direction
Customers are responsible for any end-user rights related to their uploaded data when Goodie acts as a processor.
9. U.S. State Privacy Rights
Depending on your state of residence, consumer privacy laws may provide their residents with additional rights regarding our use of their personal information and require specific disclosures (“State Privacy Laws”). In particular, because the Nebraska Data Privacy Act (NDPA) and Texas Data Privacy and Security Act (TDPSA) apply regardless of business size or data volume thresholds, Goodie complies with these laws to the extent we process personal information of Nebraska or Texas residents. While Goodie does not meet the thresholds that would require compliance with the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), or other applicable U.S. state privacy laws, we voluntarily provide the following rights to individuals whose personal information we collect. We do not sell your personal data. We may share personal data for remarketing and advertising purposes as described in Section 6.
Your Rights
Depending on your state of residence, you may have the right to:
- Access: Request a list of data collected
- Delete: Request deletion of personal information (subject to exceptions)
- Correct: Request correction of inaccurate data
- Opt-Out: Opt-out of our sharing data
How to Exercise Your Rights
You may access, update, or delete your account information from your account settings or by emailing hello@higoodie.com. We may verify your identity before fulfilling certain requests.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
Global Privacy Control (GPC)
We honor Global Privacy Control (GPC) opt-out signals.
Appeals
If we deny your request, you may appeal our decision by contacting us at hello@higoodie.com. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside.
Authorized Agents
If you are an authorized agent seeking to make a request on behalf of a consumer, please contact us at hello@higoodie.com.
10. UK, EEA, and International Users
Legal Basis for Processing:
| Activity | Legal Basis |
|---|---|
| Cookies and tracking | Consent |
| Service delivery & security | Legitimate Interest |
| Communications | Consent / Legitimate Interest |
| Billing and access | Contractual Necessity |
| Recruitment | Legitimate Interest / Consent |
| AI infrastructure vendors (to fulfill request) | Legitimate Interest / Contractual Necessity |
Cross-Border Transfers: We may transfer data to the U.S. or other countries using Standard Contractual Clauses or similar safeguards.
Data Storage Location: Our primary data storage is in the United States (“U.S.”). For EU/UK users, this constitutes a cross-border transfer protected by appropriate safeguards as described above.
You may lodge complaints with your national supervisory authority. UK users may contact the ICO at ico.org.uk.
