ChatGPT cut

Leading B2B SaaS – Enterprise Operations Brands in AI Search in Australia

The same monthly sample, re-ranked using only ChatGPT answers.

October 2026 edition

Across the six months through October 2026, SAP leads AI search visibility in B2B SaaS – Enterprise Operations on ChatGPT in Australia with a Goodie visibility score of 69.3, ahead of Microsoft (69.1) and Workday (66.8). The median score across the 10 ranked brands is 65.6, and a score above 63.7 reaches the top ten. The most-cited source grounding these answers is g2.com at 5.5% of all citations, while brand-owned pages account for just 32.2%.

35k prompts · 2.4m AI answers · 10.9m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · B2B SaaS – Enterprise Operations · ChatGPT
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
65.6
Half of the 10 ranked b2b saas – enterprise operations brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 70.1
Score to enter the top 10
63.7
Clearing 63.7 puts a brand in the category top ten. The bar sits 1.9 points below the midpoint, so the leaderboard is closely contested.
Brands named per answer
8.8
A typical answer names nine brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 8.3
Citation mix
  • UGC 13%
  • Editorial 10%
  • Reference 9%
  • Other 68%
Other leads the third-party sources grounding b2b saas – enterprise operations answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
32.2%
Owned content is in line with the index-wide average here.
Index-wide average is 26.8%
Industry sentiment
55/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.4m
323k in October · ▲ 10.6% vs September
Citations parsed
10.9m
958k in October · ▼ 3.6% vs September
Brands observed
539
10 ranked here · 529 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for B2B SaaS – Enterprise Operations, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01SAP
69.3
10.5%ChatGPT▼ 11.459oracle.com
02Microsoft
69.1
10.5%ChatGPT▲ 0.150slack.com
03Workday
66.8
10.1%ChatGPT▼ 5.735reddit.com
04Oracle
65.9
10.0%ChatGPT▼ 11.451oracle.com
05Rippling
65.8
10.0%ChatGPT▼ 7.048forbes.com
06Kinaxis
65.3
9.9%ChatGPT▼ 4.864blueyonder.com
07o9 Solutions
65.2
9.9%ChatGPT▼ 8.755blueyonder.com
08HiBob
64.5
9.8%ChatGPT▼ 5.264reddit.com
09Smartsheet
64.5
9.8%ChatGPT—62smartsheet.com
10BambooHR
63.7
9.6%ChatGPT—67forbes.com
10 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for B2B SaaS – Enterprise Operations
#DomainCitation shareΔ vs last month
01g2.com
5.5%
▼ 3.5
02techradar.com
5.0%
—
03celoxis.com
4.5%
—
04reddit.com
4.0%
—
05erpresearch.com
3.4%
—
06atlassian.com
2.8%
▼ 1.7
07monday.com
2.7%
—
08smartsheet.com
2.5%
▼ 2.6
09wikipedia.org
2.5%
—
10sap.com
2.4%
▼ 1.7
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for B2B SaaS – Enterprise Operations, with distinct brands named and sources cited
#PromptBrandsSources
01Project management tools that work beyond mid size teams4043
02HR systems employees actually like using1840
03Which ERP platforms scale best for large companies?939
04Popular enterprise collaboration platforms 2932
05Supply chain software used by global manufacturers1919
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
Microsoftscore 69.1
▲ 0.1
Falling
SAPscore 69.3
▼ 11.4
Oraclescore 65.9
▼ 11.4
o9 Solutionsscore 65.2
▼ 8.7
8 ranked brands scored in both Sep and OctIndustry avg ±6.8/mo

Global Search Demand

Where this industry's questions originate
337,141 searches sampled
Tracked markets for B2B SaaS – Enterprise Operations, by sampled search volume
#CountrySearch volume
01United States134K
02United Kingdom121K
03Germany20K
04Canada17K
05France9K
06Japan8K
07Italy7K
08Saudi Arabia7K
09Australia7K
10United Arab Emirates4K
11Singapore2K
12Egypt1K
12 tracked markets
This edition

What Changed This Month

SAP leads B2B SaaS – Enterprise Operations this edition with a visibility score of 69.3, ahead of Microsoft at 69.1.

g2.com is the most-cited source grounding b2b saas – enterprise operations answers, at roughly 5.5% of citations. Brand-owned pages account for 32.2% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked b2b saas – enterprise operations brands is 65.6, and a score above 63.7 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

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31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · B2B SaaS – Enterprise Operations

Questions?
We Have
the Answers.

SAP currently leads AI search visibility in b2b saas – enterprise operations with a Goodie visibility score of 69.3, measured across the tracked AI models.

g2.com is the most-cited source in b2b saas – enterprise operations AI answers, grounding roughly 5.5% of citations in this industry.

The median score among ranked b2b saas – enterprise operations brands is 65.6. A score above 63.7 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.