ChatGPT cut

Leading B2B SaaS – Enterprise Operations Brands in AI Search in Italy

The same monthly sample, re-ranked using only ChatGPT answers.

October 2026 edition

Across the six months through October 2026, Rippling leads AI search visibility in B2B SaaS – Enterprise Operations on ChatGPT in Italy with a Goodie visibility score of 69.8, ahead of Google (69.4) and Gusto (69.3). The median score across the 10 ranked brands is 68.3, and a score above 65.0 reaches the top ten. The most-cited source grounding these answers is techradar.com at 3.8% of all citations, while brand-owned pages account for just 31.6%.

35k prompts · 2.4m AI answers · 10.9m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · B2B SaaS – Enterprise Operations · ChatGPT
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
68.3
Half of the 10 ranked b2b saas – enterprise operations brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 70.5
Score to enter the top 10
65.0
Clearing 65.0 puts a brand in the category top ten. The bar sits 3.3 points below the midpoint, so the leaderboard is closely contested.
Brands named per answer
9.3
A typical answer names nine brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 8.0
Citation mix
  • UGC 9%
  • Editorial 7%
  • Reference 9%
  • Other 75%
Other leads the third-party sources grounding b2b saas – enterprise operations answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
31.6%
Owned content is in line with the index-wide average here.
Index-wide average is 26.8%
Industry sentiment
50/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.4m
323k in October · ▲ 10.6% vs September
Citations parsed
10.9m
958k in October · ▼ 3.6% vs September
Brands observed
539
10 ranked here · 529 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for B2B SaaS – Enterprise Operations, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01Rippling
69.8
10.3%ChatGPT▼ 0.352forbes.com
02Google
69.4
10.2%ChatGPT▼ 1.538strategymrc.com
03Gusto
69.3
10.2%ChatGPT▼ 7.644forbes.com
04Oracle
69.3
10.2%ChatGPT—39erpresearch.com
05Microsoft
68.4
10.1%ChatGPT▼ 8.550erpresearch.com
06HiBob
68.3
10.0%ChatGPT▼ 5.161hibob.com
07BambooHR
68.1
10.0%ChatGPT▼ 7.459hibob.com
08Personio
67.3
9.9%ChatGPT▼ 5.157forbes.com
09Infor
65.1
9.6%ChatGPT—40erpresearch.com
10Slack
65.0
9.6%ChatGPT—58strategymrc.com
10 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for B2B SaaS – Enterprise Operations
#DomainCitation shareΔ vs last month
01techradar.com
3.8%
—
02slack.com
3.6%
—
03sap.com
3.5%
▼ 3.3
04g2.com
3.5%
▼ 2.5
05wikipedia.org
3.4%
—
06smartsheet.com
3.1%
▼ 5.2
07capterra.com
3.1%
—
08reddit.com
2.9%
—
09nextcloud.com
2.7%
—
10techtarget.com
2.7%
—
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for B2B SaaS – Enterprise Operations, with distinct brands named and sources cited
#PromptBrandsSources
01HR systems employees actually like using2338
02Supply chain software used by global manufacturers2937
03Popular enterprise collaboration platforms 3336
04Which ERP platforms scale best for large companies?1635
05Che software usano i produttori globali per la supply chain?2414
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising

No rising brands this month.

Falling
Microsoftscore 68.4
▼ 8.5
Gustoscore 69.3
▼ 7.6
BambooHRscore 68.1
▼ 7.4
7 ranked brands scored in both Sep and OctIndustry avg ±5.1/mo

Global Search Demand

Where this industry's questions originate
337,141 searches sampled
Tracked markets for B2B SaaS – Enterprise Operations, by sampled search volume
#CountrySearch volume
01United States134K
02United Kingdom121K
03Germany20K
04Canada17K
05France9K
06Japan8K
07Italy7K
08Saudi Arabia7K
09Australia7K
10United Arab Emirates4K
11Singapore2K
12Egypt1K
12 tracked markets
This edition

What Changed This Month

Rippling leads B2B SaaS – Enterprise Operations this edition with a visibility score of 69.8, ahead of Google at 69.4.

techradar.com is the most-cited source grounding b2b saas – enterprise operations answers, at roughly 3.8% of citations. Brand-owned pages account for 31.6% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked b2b saas – enterprise operations brands is 68.3, and a score above 65.0 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

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31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · B2B SaaS – Enterprise Operations

Questions?
We Have
the Answers.

Rippling currently leads AI search visibility in b2b saas – enterprise operations with a Goodie visibility score of 69.8, measured across the tracked AI models.

techradar.com is the most-cited source in b2b saas – enterprise operations AI answers, grounding roughly 3.8% of citations in this industry.

The median score among ranked b2b saas – enterprise operations brands is 68.3. A score above 65.0 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.