Market cut · Italy

Leading E-commerce Platforms Brands in AI Search in Italy

The E-commerce Platforms index re-ranked using only prompts and answers from Italy.

October 2026 edition

Across the six months through October 2026, Zalando leads AI search visibility in E-commerce Platforms in Italy with a Goodie visibility score of 77.8, ahead of Amazon (75.6) and Shein (75.1). The median score across the 22 ranked brands is 19.5, and a score above 35.7 reaches the top ten. The most-cited source grounding these answers is zigzag.global at 4.5% of all citations, while brand-owned pages account for just 26.0%.

35k prompts · 2.6m AI answers · 11.6m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · E-commerce Platforms · Italy
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
19.5
Half of the 22 ranked e-commerce platforms brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 72.2
Score to enter the top 10
35.7
Clearing 35.7 puts a brand in the category top ten. The bar sits 16.2 points above the midpoint, so the leaderboard is tightly held.
Brands named per answer
8.0
A typical answer names eight brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 7.7
Citation mix
  • UGC 6%
  • Editorial 7%
  • Video 1%
  • Reference 3%
  • Retail 4%
  • Other 79%
Other leads the third-party sources grounding e-commerce platforms answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
26.0%
Owned content sits below the index-wide average here: third-party sources decide most of these answers.
Index-wide average is 26.8%
Industry sentiment
59/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
319k in October · ▲ 7.0% vs September
Citations parsed
11.6m
1m in October · ▼ 2.6% vs September
Brands observed
1,176
22 ranked here · 1,154 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for E-commerce Platforms, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01Zalando
77.8
10.4%AI ModeChatGPTCopilotPerplexity▼ 2.660shopify.com
02Amazon
75.6
10.1%AI ModeChatGPTCopilotPerplexity▲ 1.559ebay.com
03Shein
75.1
10.1%AI ModeChatGPTCopilotPerplexity▼ 0.554similarweb.com
04Vinted
56.5
7.6%AI ModeCopilotPerplexity▲ 1.157similarweb.com
05Zara
53.7
7.2%ChatGPTCopilotPerplexity▲ 0.157shopify.com
06Instacart
39.1
5.2%AI ModePerplexity—66fortune.com
07Chewy
38.9
5.2%AI ModeCopilot▼ 3.168e-tailize.com
08ASOS
37.3
5.0%ChatGPTPerplexity▼ 2.550shopify.com
09Walmart
37.0
5.0%ChatGPTPerplexity▼ 2.058fortune.com
10eBay
35.7
4.8%ChatGPTCopilot▼ 1.962paypal.com
22 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for E-commerce Platforms
#DomainCitation shareΔ vs last month
01zigzag.global
4.5%
—
02youtube.com
4.2%
—
03marketresearchfuture.com
3.6%
—
04stackexchange.com
3.5%
—
05cnbc.com
3.3%
—
06wikipedia.org
3.2%
—
07google.com
3.0%
▲ 0.1
08f6s.com
3.0%
▲ 0.2
09refundid.com
2.9%
—
10shopify.com
2.8%
▼ 0.3
Top 10 of 2k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for E-commerce Platforms, with distinct brands named and sources cited
#PromptBrandsSources
01Fashion e commerce sites trending this year121177
02Platforms offering easy returns and refunds66163
03Grocery delivery apps with reliable service62151
04Online marketplaces for pet supplies108150
05Dove compra la gente vestiti online quest'anno?3441
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
Amazonscore 75.6
▲ 1.5
Vintedscore 56.5
▲ 1.1
PayPalscore 18.6
▲ 0.6
Falling
Zooplusscore 18.2
▼ 4.3
Farfetchscore 18.7
▼ 3.7
Chewyscore 38.9
▼ 3.1
15 ranked brands scored in both Sep and OctIndustry avg ±1.7/mo

Global Search Demand

Where this industry's questions originate
5,130,158 searches sampled
Tracked markets for E-commerce Platforms, by sampled search volume
#CountrySearch volume
01United States3M
02United Kingdom662K
03Germany373K
04Canada259K
05France243K
06Australia205K
07Egypt157K
08Saudi Arabia111K
09Italy60K
10United Arab Emirates32K
11Singapore27K
12Japan19K
12 tracked markets
This edition

What Changed This Month

Zalando leads E-commerce Platforms this edition with a visibility score of 77.8, ahead of Amazon at 75.6.

zigzag.global is the most-cited source grounding e-commerce platforms answers, at roughly 4.5% of citations. Brand-owned pages account for 26.0% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked e-commerce platforms brands is 19.5, and a score above 35.7 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

Enter a domain to see its visibility score, strongest industry, model gaps, competitors ahead, and the sources grounding its answers.

31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · E-commerce Platforms

Questions?
We Have
the Answers.

Zalando currently leads AI search visibility in e-commerce platforms with a Goodie visibility score of 77.8, measured across the tracked AI models.

zigzag.global is the most-cited source in e-commerce platforms AI answers, grounding roughly 4.5% of citations in this industry.

The median score among ranked e-commerce platforms brands is 19.5. A score above 35.7 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.