AI Mode cut

Leading Insurance Brands in AI Search in Australia

The same monthly sample, re-ranked using only AI Mode answers.

October 2026 edition

Across the six months through October 2026, New York Life Insurance Company leads AI search visibility in Insurance on AI Mode in Australia with a Goodie visibility score of 81.5, ahead of Etiqa Takaful (81.5) and Zurich Australia Limited (81.1). The median score across the 10 ranked brands is 79.1, and a score above 76.7 reaches the top ten. The most-cited source grounding these answers is insure.com at 7.3% of all citations, while brand-owned pages account for just 16.9%.

35k prompts · 2.6m AI answers · 11.3m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Insurance · AI Mode
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
79.1
Half of the 10 ranked insurance brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 71.9
Score to enter the top 10
76.7
Clearing 76.7 puts a brand in the category top ten. The bar sits 2.4 points below the midpoint, so the leaderboard is closely contested.
Brands named per answer
9.6
A typical answer names ten brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 7.6
Citation mix
  • UGC 6%
  • Editorial 1%
  • Video 2%
  • Reference 3%
  • Other 88%
Other leads the third-party sources grounding insurance answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
16.9%
Owned content is weak here: third-party sources decide most of these answers.
Index-wide average is 26.8%
Industry sentiment
69/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
325k in October · ▲ 8.7% vs September
Citations parsed
11.3m
1m in October · ▼ 3.1% vs September
Brands observed
959
10 ranked here · 949 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Insurance, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01New York Life Insurance Company
81.5
10.3%AI Mode—90covermatelife.com.au
02Etiqa Takaful
81.5
10.3%AI Mode—63marketgrowthreports.com
03Zurich Australia Limited
81.1
10.2%AI Mode▲ 3.368insurancewatch.com.au
04SALAMA
80.5
10.2%AI Mode—47atlas-mag.net
05Youi
79.4
10.0%AI Mode▼ 4.972budgetdirect.com.au
06Prudential BSN Takaful Berhad
78.8
9.9%AI Mode—69marketgrowthreports.com
07Medibank Private
77.9
9.8%AI Mode▲ 11.251canstar.com.au
08Guardian Life
77.8
9.8%AI Mode—83covermatelife.com.au
09Northwestern Mutual
77.5
9.8%AI Mode—79covermatelife.com.au
10Alrajhi Takaful
76.7
9.7%AI Mode▲ 8.373marketgrowthreports.com
10 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Insurance
#DomainCitation shareΔ vs last month
01insure.com
7.3%
—
02nationalcover.com.au
6.4%
—
03canstar.com.au
5.0%
—
04healthpartners.com.au
4.5%
—
05finder.com.au
4.4%
—
06insurancebusinessmag.com
3.7%
—
07choice.com.au
3.6%
—
08my.sayso.com.au
3.6%
—
09sayso.com.au
3.6%
—
10youtube.com
3.3%
—
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Insurance, with distinct brands named and sources cited
#PromptBrandsSources
01Takaful insurance providers popular in the region5281
02Health insurance providers with smooth claims experience3062
03Life insurance providers with strong financial ratings5052
04Auto insurance companies trusted by drivers3452
05Which insurance companies settle claims fastest?4444
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
▲ 11.2
Alrajhi Takafulscore 76.7
▲ 8.3
▲ 3.3
Falling
Youiscore 79.4
▼ 4.9
4 ranked brands scored in both Sep and OctIndustry avg ±6.9/mo

Global Search Demand

Where this industry's questions originate
1,729,511 searches sampled
Tracked markets for Insurance, by sampled search volume
#CountrySearch volume
01United States1.1M
02United Kingdom253K
03Japan96K
04Australia72K
05Canada64K
06Germany45K
07Saudi Arabia34K
08Egypt14K
09United Arab Emirates14K
10Italy13K
11France9K
12Singapore9K
12 tracked markets
This edition

What Changed This Month

New York Life Insurance Company leads Insurance this edition with a visibility score of 81.5, ahead of Etiqa Takaful at 81.5.

insure.com is the most-cited source grounding insurance answers, at roughly 7.3% of citations. Brand-owned pages account for 16.9% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked insurance brands is 79.1, and a score above 76.7 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

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What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Insurance

Questions?
We Have
the Answers.

New York Life Insurance Company currently leads AI search visibility in insurance with a Goodie visibility score of 81.5, measured across the tracked AI models.

insure.com is the most-cited source in insurance AI answers, grounding roughly 7.3% of citations in this industry.

The median score among ranked insurance brands is 79.1. A score above 76.7 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.