Market cut · Singapore

Leading Insurance Brands in AI Search in Singapore

The Insurance index re-ranked using only prompts and answers from Singapore.

October 2026 edition

Across the six months through October 2026, NTUC Income leads AI search visibility in Insurance in Singapore with a Goodie visibility score of 58.7, ahead of Prudential BSN Takaful Berhad (58.2) and Syarikat Takaful Malaysia Keluarga (39.9). The median score across the 26 ranked brands is 21.0, and a score above 38.6 reaches the top ten. The most-cited source grounding these answers is directasia.com at 6.4% of all citations, while brand-owned pages account for just 30.6%.

35k prompts · 2.6m AI answers · 11.3m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Insurance · Singapore
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
21.0
Half of the 26 ranked insurance brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 71.7
Score to enter the top 10
38.6
Clearing 38.6 puts a brand in the category top ten. The bar sits 17.6 points above the midpoint, so the leaderboard is tightly held.
Brands named per answer
8.0
A typical answer names eight brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 8.0
Citation mix
  • UGC 4%
  • Editorial 3%
  • Video 1%
  • Reference 5%
  • Other 87%
Other leads the third-party sources grounding insurance answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
30.6%
Owned content is in line with the index-wide average here.
Index-wide average is 26.8%
Industry sentiment
60/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
325k in October · ▲ 8.7% vs September
Citations parsed
11.3m
1m in October · ▼ 3.1% vs September
Brands observed
959
26 ranked here · 933 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Insurance, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01NTUC Income
58.7
7.5%AI ModeChatGPTCopilot—51moneysmart.sg
02Prudential BSN Takaful Berhad
58.2
7.4%AI ModeChatGPTCopilot▲ 1.347researchandmarkets.com
03Syarikat Takaful Malaysia Keluarga
39.9
5.1%ChatGPTCopilot▲ 0.543etiqa.com.sg
04Northwestern Mutual
39.7
5.0%AI ModePerplexity▼ 0.183insuranceandestates.com
05AIA
39.6
5.0%AI ModeCopilot▼ 0.562moh.gov.sg
06GEICO
39.4
5.0%ChatGPTPerplexity▼ 0.458insurance.com
07MSIG
39.4
5.0%AI ModeCopilot—71singsaver.com.sg
08USAA
39.1
5.0%ChatGPTCopilot▲ 2.371insurance.com
09MassMutual
38.7
4.9%ChatGPTPerplexity▲ 0.281newyorklife.com
10Etiqa
38.6
4.9%AI ModeCopilot▲ 2.154singsaver.com.sg
26 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Insurance
#DomainCitation shareΔ vs last month
01directasia.com
6.4%
—
02ambest.com
4.2%
—
03malaysian-re.com.my
3.6%
—
04sg.finance.yahoo.com
3.6%
—
05wikipedia.org
3.5%
—
06pacificprime.com
3.2%
—
07youtube.com
3.1%
—
08singsaver.com.sg
3.0%
—
09insure.com
3.0%
—
10reddit.com
2.9%
▲ 0.1
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Insurance, with distinct brands named and sources cited
#PromptBrandsSources
01Life insurance providers with strong financial ratings84190
02Takaful insurance providers popular in the region159148
03Health insurance providers with smooth claims experience56140
04Which insurance companies settle claims fastest?103116
05Auto insurance companies trusted by drivers63116
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
Great Easternscore 38.2
▲ 2.7
USAAscore 39.1
▲ 2.3
Etiqascore 38.6
▲ 2.1
Falling
New York Lifescore 20.3
▼ 1.4
Nationwidescore 19.1
▼ 0.9
AIAscore 39.6
▼ 0.5
17 ranked brands scored in both Sep and OctIndustry avg ±1.0/mo

Global Search Demand

Where this industry's questions originate
5,279,035 searches sampled
Tracked markets for Insurance, by sampled search volume
#CountrySearch volume
01United States3.1M
02United Kingdom940K
03Japan337K
04Canada245K
05Australia225K
06Germany141K
07Saudi Arabia99K
08France43K
09United Arab Emirates43K
10Italy41K
11Egypt41K
12Singapore28K
12 tracked markets
This edition

What Changed This Month

NTUC Income leads Insurance this edition with a visibility score of 58.7, ahead of Prudential BSN Takaful Berhad at 58.2.

directasia.com is the most-cited source grounding insurance answers, at roughly 6.4% of citations. Brand-owned pages account for 30.6% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked insurance brands is 21.0, and a score above 38.6 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

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What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Insurance

Questions?
We Have
the Answers.

NTUC Income currently leads AI search visibility in insurance with a Goodie visibility score of 58.7, measured across the tracked AI models.

directasia.com is the most-cited source in insurance AI answers, grounding roughly 6.4% of citations in this industry.

The median score among ranked insurance brands is 21.0. A score above 38.6 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.