Perplexity cut

Leading Retail Banking Brands in AI Search in Australia

The same monthly sample, re-ranked using only Perplexity answers.

October 2026 edition

Across the six months through October 2026, Monzo Bank leads AI search visibility in Retail Banking on Perplexity in Australia with a Goodie visibility score of 82.0, ahead of Wells Fargo (81.3) and Chase Bank (79.7). The median score across the 10 ranked brands is 78.3, and a score above 76.6 reaches the top ten. The most-cited source grounding these answers is fortune.com at 4.5% of all citations, while brand-owned pages account for just 23.2%.

35k prompts · 2.6m AI answers · 11.4m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Retail Banking · Perplexity
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
78.3
Half of the 10 ranked retail banking brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 76.1
Score to enter the top 10
76.6
Clearing 76.6 puts a brand in the category top ten. The bar sits 1.7 points below the midpoint, so the leaderboard is closely contested.
Brands named per answer
6.9
A typical answer names seven brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 7.0
Citation mix
  • UGC 5%
  • Editorial 17%
  • Video 2%
  • Reference 6%
  • Other 70%
Other leads the third-party sources grounding retail banking answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
23.2%
Owned content sits below the index-wide average here: third-party sources decide most of these answers.
Index-wide average is 26.8%
Industry sentiment
55/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
318k in October · ▲ 6.7% vs September
Citations parsed
11.4m
983k in October · ▼ 4.0% vs September
Brands observed
862
10 ranked here · 852 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Retail Banking, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01Monzo Bank
82.0
10.4%Perplexity—25moneysavingexpert.com
02Wells Fargo
81.3
10.3%Perplexity—47financebuzz.com
03Chase Bank
79.7
10.1%Perplexity▼ 10.565financebuzz.com
04Chime
78.8
10.0%Perplexity—39bankrate.com
05Bank of America
78.7
10.0%Perplexity▼ 7.046financebuzz.com
06Capital One Bank
77.8
9.9%Perplexity▼ 8.556bankrate.com
07Macquarie Bank
77.6
9.9%Perplexity—61canstar.com.au
08Emirates Islamic Bank
77.6
9.9%Perplexity▼ 3.372gfmag.com
09HSBC
77.5
9.8%Perplexity▼ 9.273airwallex.com
10Citibank
76.6
9.7%Perplexity▲ 0.368wise.com
10 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Retail Banking
#DomainCitation shareΔ vs last month
01fortune.com
4.5%
—
02canstar.com.au
3.9%
—
03wise.com
3.8%
▼ 2.5
04nerdwallet.com
3.6%
—
05bankrate.com
3.4%
▼ 2.6
06gfmag.com
3.3%
▼ 1.6
07kiplinger.com
3.0%
—
08finder.com.au
3.0%
—
09forbes.com
3.0%
▼ 2.5
10cnbc.com
2.8%
▼ 0.7
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Retail Banking, with distinct brands named and sources cited
#PromptBrandsSources
01Which digital banks have the best mobile apps?2948
02Savings accounts offering competitive interest rates3147
03Banks people trust for everyday transactions3635
04Banks known for smooth international transfers1934
05Islamic banks with modern online services1827
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
Citibankscore 76.6
▲ 0.3
Falling
Chase Bankscore 79.7
▼ 10.5
HSBCscore 77.5
▼ 9.2
▼ 8.5
6 ranked brands scored in both Sep and OctIndustry avg ±6.5/mo

Global Search Demand

Where this industry's questions originate
241,650 searches sampled
Tracked markets for Retail Banking, by sampled search volume
#CountrySearch volume
01United States115K
02United Kingdom70K
03Germany19K
04Australia9K
05Canada8K
06Italy6K
07Japan5K
08France4K
09Egypt2K
10Singapore1K
11Saudi Arabia808
12United Arab Emirates570
12 tracked markets
This edition

What Changed This Month

Monzo Bank leads Retail Banking this edition with a visibility score of 82.0, ahead of Wells Fargo at 81.3.

fortune.com is the most-cited source grounding retail banking answers, at roughly 4.5% of citations. Brand-owned pages account for 23.2% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked retail banking brands is 78.3, and a score above 76.6 reaches the industry top ten.

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What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Retail Banking

Questions?
We Have
the Answers.

Monzo Bank currently leads AI search visibility in retail banking with a Goodie visibility score of 82.0, measured across the tracked AI models.

fortune.com is the most-cited source in retail banking AI answers, grounding roughly 4.5% of citations in this industry.

The median score among ranked retail banking brands is 78.3. A score above 76.6 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.