Live index

Leading Retail Banking Brands in AI Search

Benchmarks, the brands AI recommends, and the sources grounding those answers across 4 AI models.

October 2026 edition

Across the six months through October 2026, HSBC leads AI search visibility in Retail Banking with a Goodie visibility score of 68.9, ahead of Capital One Bank (40.5) and Chase Bank (39.8). The median score across the 21 ranked brands is 30.6, and a score above 31.6 reaches the top ten. The most-cited source grounding these answers is leparisien.fr at 7.1% of all citations, while brand-owned pages account for just 23.9%.

35k prompts · 2.6m AI answers · 11.4m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Retail Banking
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
30.6
Half of the 21 ranked retail banking brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Score to enter the top 10
31.6
Clearing 31.6 puts a brand in the category top ten. The bar sits 1.0 points above the midpoint, so the leaderboard is closely contested.
Brands named per answer
7.2
A typical answer names seven brands, so the consideration set is wide and a mention is comparatively easy to earn.
Citation mix
  • UGC 1%
  • Editorial 2%
  • Reference 4%
  • Other 93%
Other leads the third-party sources grounding retail banking answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
23.9%
Owned content sits below the index-wide average here: third-party sources decide most of these answers.
Index-wide average is 26.8%
Industry sentiment
65/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
318k in October · ▲ 6.7% vs September
Citations parsed
11.4m
983k in October · ▼ 4.0% vs September
Brands observed
862
21 ranked here · 841 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Retail Banking, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentMarketsTop cited source
01HSBC
68.9
10.5%AI ModeChatGPTCopilotPerplexity▼ 1.66313/13wise.com
02Capital One Bank
40.5
6.2%AI ModeChatGPTCopilotPerplexity▼ 1.66413/13forbes.com
03Chase Bank
39.8
6.1%AI ModeChatGPTCopilotPerplexity▼ 1.16213/13forbes.com
04Citibank
38.4
5.9%ChatGPTCopilotPerplexity▼ 1.46212/13wise.com
05Emirates Islamic Bank
37.5
5.7%AI ModeChatGPTCopilotPerplexity▼ 1.07011/13gfmag.com
06Mashreq Al Islami
34.7
5.3%AI ModeChatGPTPerplexity▼ 0.17912/13euromoney.com
07SoFi
33.5
5.1%AI ModeChatGPTCopilotPerplexity▼ 0.46710/13forbes.com
08Boubyan Bank
32.9
5.0%AI ModeCopilotPerplexity▼ 0.5767/13gfmag.com
09Revolut
31.7
4.9%AI ModeChatGPTCopilotPerplexity▲ 0.47211/13forbes.com
10Axos Bank
31.6
4.8%AI ModeChatGPTCopilotPerplexity▼ 1.3526/13bankrate.com
21 ranked · visibility is a six-month average · worldwide ranking requires presence in at least 5 of 13 marketsTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Retail Banking
#DomainCitation shareΔ vs last month
01leparisien.fr
7.1%
▼ 2.1
02finecobank.com
5.2%
—
03163.com
4.9%
▼ 0.6
04global-fin-info.com
4.6%
▼ 6.3
05bing.com
4.4%
—
06canstar.com.au
4.4%
▼ 4.4
07bfmtv.com
4.4%
▼ 3.3
08minna-no-ginko.com
4.2%
▲ 0.4
09bnc.ca
3.8%
—
10singsaver.com.sg
3.8%
▲ 5.7
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Retail Banking, with distinct brands named and sources cited
#PromptBrandsSources
01Banks people trust for everyday transactions99197
02Banks known for smooth international transfers84172
03Islamic banks with modern online services74161
04Which digital banks have the best mobile apps?69126
05Savings accounts offering competitive interest rates7595
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
Wisescore 24.9
▲ 1.4
Chimescore 21.6
▲ 1.2
Monzo Bankscore 27.4
▲ 0.5
Falling
HSBCscore 68.9
▼ 1.6
CITICscore 22.2
▼ 1.6
▼ 1.6
20 ranked brands scored in both Sep and OctIndustry avg ±0.9/mo

Global Search Demand

Where this industry's questions originate
14,806,930 searches sampled
Tracked markets for Retail Banking, by sampled search volume
#CountrySearch volume
01United States4.9M
02United Kingdom3.5M
03Germany1.6M
04Canada1.1M
05France944K
06Australia924K
07Italy711K
08Japan434K
09Egypt282K
10Singapore116K
11Saudi Arabia90K
12United Arab Emirates60K
12 tracked markets

How the Models Differ

Same industry, 4 verdicts
AI Mode
0 of 0 brands visible
01 Bank of America77.3
02 Mashreq Al Islami76.5
03 Boubyan Bank74.6
04 DBS Bank74.4
05 Starling Bank74.3
ChatGPT
0 of 0 brands visible
01 Chase Bank74.9
02 Citibank74.4
03 JPMorgan Chase74.3
04 Abu Dhabi Islamic Bank74.1
05 Ally Bank74.0
Copilot
0 of 0 brands visible
01 Starling Bank77.8
02 Abu Dhabi Islamic Bank75.9
03 Ally Bank75.1
04 RAKBANK74.7
05 Chase Bank74.7
Perplexity
0 of 0 brands visible
01 Bank of America79.6
02 Wells Fargo79.6
03 JPMorgan Chase79.5
04 Chase Bank78.9
05 Monzo Bank78.6
This edition

What Changed This Month

HSBC leads Retail Banking this edition with a visibility score of 68.9, ahead of Capital One Bank at 40.5.

leparisien.fr is the most-cited source grounding retail banking answers, at roughly 7.1% of citations. Brand-owned pages account for 23.9% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked retail banking brands is 30.6, and a score above 31.6 reaches the industry top ten.

Free brand check · no signup

Where Does Your Brand Stand in AI Search?

Enter a domain to see its visibility score, strongest industry, model gaps, competitors ahead, and the sources grounding its answers.

31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Retail Banking

Questions?
We Have
the Answers.

HSBC currently leads AI search visibility in retail banking with a Goodie visibility score of 68.9, measured across the tracked AI models.

leparisien.fr is the most-cited source in retail banking AI answers, grounding roughly 7.1% of citations in this industry.

The median score among ranked retail banking brands is 30.6. A score above 31.6 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.