ChatGPT cut

Leading Retail Banking Brands in AI Search in Singapore

The same monthly sample, re-ranked using only ChatGPT answers.

October 2026 edition

Across the six months through October 2026, DBS Bank leads AI search visibility in Retail Banking on ChatGPT in Singapore with a Goodie visibility score of 76.9, ahead of DBS (73.7) and Maybank Islamic (73.6). The median score across the 10 ranked brands is 70.1, and a score above 66.8 reaches the top ten. The most-cited source grounding these answers is bnm.gov.my at 4.5% of all citations, while brand-owned pages account for just 33.9%.

35k prompts · 2.6m AI answers · 11.4m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Retail Banking · ChatGPT
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
70.1
Half of the 10 ranked retail banking brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 70.0
Score to enter the top 10
66.8
Clearing 66.8 puts a brand in the category top ten. The bar sits 3.2 points below the midpoint, so the leaderboard is closely contested.
Brands named per answer
7.7
A typical answer names eight brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 8.5
Citation mix
  • UGC 2%
  • Editorial 8%
  • Reference 8%
  • Other 82%
Other leads the third-party sources grounding retail banking answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
33.9%
Owned content is unusually strong here, brand domains are a citation source in their own right rather than just the subject of third-party coverage.
Index-wide average is 26.8%
Industry sentiment
58/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
318k in October · ▲ 6.7% vs September
Citations parsed
11.4m
983k in October · ▼ 4.0% vs September
Brands observed
862
10 ranked here · 852 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Retail Banking, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01DBS Bank
76.9
10.9%ChatGPT▲ 4.469growbeansprout.com
02DBS
73.7
10.4%ChatGPT▲ 0.346growbeansprout.com
03Maybank Islamic
73.6
10.4%ChatGPT—54bnm.gov.my
04Capital One Bank
71.3
10.1%ChatGPT—57jdpower.com
05Challenger/Digital Banks
70.2
9.9%ChatGPT—63hsbc.com.sg
06OCBC
69.9
9.9%ChatGPT▲ 0.553growbeansprout.com
07Emirates Islamic Bank
69.4
9.8%ChatGPT▲ 10.371bimb.com
08POSB
68.5
9.7%ChatGPT▲ 7.861mas.gov.sg
09HSBC
68.1
9.6%ChatGPT—63wise.com
10Standard Chartered
66.8
9.4%ChatGPT—47growbeansprout.com
10 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Retail Banking
#DomainCitation shareΔ vs last month
01bnm.gov.my
4.5%
—
02maybank2u.com.sg
3.6%
—
03wikipedia.org
3.3%
—
04apple.com
2.7%
—
05forbes.com
2.7%
—
06singsaver.com.sg
2.7%
—
07cimb.com.sg
2.7%
—
08google.com
2.4%
—
09dbs.com.sg
2.4%
▼ 3.6
10airwallex.com
2.4%
—
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Retail Banking, with distinct brands named and sources cited
#PromptBrandsSources
01Islamic banks with modern online services3539
02Banks known for smooth international transfers2736
03Which digital banks have the best mobile apps?4533
04Banks people trust for everyday transactions3530
05Savings accounts offering competitive interest rates2820
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
▲ 10.3
POSBscore 68.5
▲ 7.8
DBS Bankscore 76.9
▲ 4.4
Falling

No falling brands this month.

5 ranked brands scored in both Sep and OctIndustry avg ±4.7/mo

Global Search Demand

Where this industry's questions originate
9,821,339 searches sampled
Tracked markets for Retail Banking, by sampled search volume
#CountrySearch volume
01United States3M
02United Kingdom2.5M
03Germany1.1M
04Canada859K
05France784K
06Australia597K
07Italy445K
08Japan232K
09Egypt175K
10Singapore73K
11Saudi Arabia55K
12United Arab Emirates38K
12 tracked markets
This edition

What Changed This Month

DBS Bank leads Retail Banking this edition with a visibility score of 76.9, ahead of DBS at 73.7.

bnm.gov.my is the most-cited source grounding retail banking answers, at roughly 4.5% of citations. Brand-owned pages account for 33.9% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked retail banking brands is 70.1, and a score above 66.8 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

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31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Retail Banking

Questions?
We Have
the Answers.

DBS Bank currently leads AI search visibility in retail banking with a Goodie visibility score of 76.9, measured across the tracked AI models.

bnm.gov.my is the most-cited source in retail banking AI answers, grounding roughly 4.5% of citations in this industry.

The median score among ranked retail banking brands is 70.1. A score above 66.8 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.