Market cut · Singapore

Leading Retail Banking Brands in AI Search in Singapore

The Retail Banking index re-ranked using only prompts and answers from Singapore.

October 2026 edition

Across the six months through October 2026, HSBC leads AI search visibility in Retail Banking in Singapore with a Goodie visibility score of 73.4, ahead of DBS Bank (57.0) and OCBC (54.0). The median score across the 24 ranked brands is 20.3, and a score above 36.2 reaches the top ten. The most-cited source grounding these answers is linkedin.com at 4.0% of all citations, while brand-owned pages account for just 29.7%.

35k prompts · 2.6m AI answers · 11.4m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Retail Banking · Singapore
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
20.3
Half of the 24 ranked retail banking brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 71.7
Score to enter the top 10
36.2
Clearing 36.2 puts a brand in the category top ten. The bar sits 15.9 points above the midpoint, so the leaderboard is tightly held.
Brands named per answer
6.7
A typical answer names seven brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 8.0
Citation mix
  • UGC 4%
  • Editorial 6%
  • Video 1%
  • Reference 4%
  • Other 85%
Other leads the third-party sources grounding retail banking answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
29.7%
Owned content is in line with the index-wide average here.
Index-wide average is 26.8%
Industry sentiment
64/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
318k in October · ▲ 6.7% vs September
Citations parsed
11.4m
983k in October · ▼ 4.0% vs September
Brands observed
862
24 ranked here · 838 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Retail Banking, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01HSBC
73.4
9.9%AI ModeChatGPTCopilotPerplexity▲ 1.260wise.com
02DBS Bank
57.0
7.7%AI ModeChatGPTCopilot▲ 0.265airwallex.com
03OCBC
54.0
7.3%AI ModeChatGPTCopilot▲ 3.454growbeansprout.com
04Standard Chartered
53.3
7.2%AI ModeChatGPTCopilot▲ 0.752growbeansprout.com
05Monzo Bank
38.2
5.1%AI ModePerplexity—77connectpay.com
06Mashreq Al Islami
37.2
5.0%AI ModePerplexity▼ 0.781euromoney.com
07Capital One Bank
37.2
5.0%ChatGPTPerplexity▲ 1.660forbes.com
08Maybank Islamic
37.0
5.0%ChatGPTCopilot▲ 0.661euromoney.com
09DBS
36.5
4.9%AI ModeChatGPT▲ 1.460growbeansprout.com
10Emirates Islamic Bank
36.2
4.9%ChatGPTCopilot▲ 2.670gfmag.com
24 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Retail Banking
#DomainCitation shareΔ vs last month
01linkedin.com
4.0%
—
02singsaver.com.sg
3.8%
▲ 5.7
03youtube.com
3.3%
—
04cliffsnotes.com
3.2%
—
05wise.com
3.1%
▼ 0.5
06bankrate.com
2.9%
▼ 3.5
07wikipedia.org
2.9%
—
08cnbc.com
2.8%
▼ 0.7
09forbes.com
2.8%
▼ 0.7
10moneysmart.sg
2.8%
▼ 2.9
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Retail Banking, with distinct brands named and sources cited
#PromptBrandsSources
01Banks people trust for everyday transactions101176
02Islamic banks with modern online services93157
03Banks known for smooth international transfers66139
04Which digital banks have the best mobile apps?84136
05Savings accounts offering competitive interest rates6398
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
OCBCscore 54.0
▲ 3.4
Wisescore 16.5
▲ 2.8
▲ 2.6
Falling
Citibankscore 20.2
▼ 3.3
Wells Fargoscore 19.9
▼ 1.6
Chase Bankscore 19.9
▼ 1.6
17 ranked brands scored in both Sep and OctIndustry avg ±1.6/mo

Global Search Demand

Where this industry's questions originate
14,806,930 searches sampled
Tracked markets for Retail Banking, by sampled search volume
#CountrySearch volume
01United States4.9M
02United Kingdom3.5M
03Germany1.6M
04Canada1.1M
05France944K
06Australia924K
07Italy711K
08Japan434K
09Egypt282K
10Singapore116K
11Saudi Arabia90K
12United Arab Emirates60K
12 tracked markets
This edition

What Changed This Month

HSBC leads Retail Banking this edition with a visibility score of 73.4, ahead of DBS Bank at 57.0.

linkedin.com is the most-cited source grounding retail banking answers, at roughly 4.0% of citations. Brand-owned pages account for 29.7% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked retail banking brands is 20.3, and a score above 36.2 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

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31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Retail Banking

Questions?
We Have
the Answers.

HSBC currently leads AI search visibility in retail banking with a Goodie visibility score of 73.4, measured across the tracked AI models.

linkedin.com is the most-cited source in retail banking AI answers, grounding roughly 4.0% of citations in this industry.

The median score among ranked retail banking brands is 20.3. A score above 36.2 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.