Copilot cut

Leading Retail Banking Brands in AI Search

The same monthly sample, re-ranked using only Copilot answers.

October 2026 edition

Across the six months through October 2026, Chase Bank leads AI search visibility in Retail Banking on Copilot with a Goodie visibility score of 75.8, ahead of Ally Bank (75.5) and Citibank (75.4). The median score across the 6 ranked brands is 75.1. The most-cited source grounding these answers is emiratesnbd.com at 4.8% of all citations, while brand-owned pages account for just 22.4%.

35k prompts · 2.6m AI answers · 11.4m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Retail Banking · Copilot
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
75.1
Half of the 6 ranked retail banking brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Score to enter the top 10
—
Fewer than ten brands are ranked in this category, so there is no top-ten bar to report yet.
Brands named per answer
6.1
A typical answer names six brands, so the consideration set is wide and a mention is comparatively easy to earn.
Citation mix
  • Editorial 2%
  • Reference 5%
  • Other 93%
Other leads the third-party sources grounding retail banking answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
22.4%
Owned content sits below the index-wide average here: third-party sources decide most of these answers.
Index-wide average is 26.8%
Industry sentiment
62/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
318k in October · ▲ 6.7% vs September
Citations parsed
11.4m
983k in October · ▼ 4.0% vs September
Brands observed
862
6 ranked here · 856 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Retail Banking, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentMarketsTop cited source
01Chase Bank
75.8
16.8%Copilot▼ 0.5559/13forbes.com
02Ally Bank
75.5
16.8%Copilot▼ 0.4706/13forbes.com
03Citibank
75.4
16.7%Copilot▼ 7.5605/13forbes.com
04Capital One Bank
74.8
16.6%Copilot▼ 1.2727/13forbes.com
05Emirates Islamic Bank
74.7
16.6%Copilot▼ 2.9677/13gfmag.com
06HSBC
73.8
16.4%Copilot▼ 1.15113/13financebuzz.com
6 ranked · visibility is a six-month average · worldwide ranking requires presence in at least 5 of 13 marketsTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Retail Banking
#DomainCitation shareΔ vs last month
01emiratesnbd.com
4.8%
—
02global-fin-info.com
4.6%
▼ 6.3
03bing.com
4.4%
—
04sama.gov.sa
4.0%
—
05canstar.com.au
3.8%
▼ 5.3
06bnc.ca
3.8%
—
07meed.com
3.6%
—
08sueddeutsche.de
3.6%
▲ 3.7
09albaraka.com.eg
3.6%
—
10apple.com
3.3%
—
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Retail Banking, with distinct brands named and sources cited
#PromptBrandsSources
01Banks people trust for everyday transactions4439
02Islamic banks with modern online services3136
03Banks known for smooth international transfers2428
04Savings accounts offering competitive interest rates2323
05Which digital banks have the best mobile apps?2214
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising

No rising brands this month.

Falling
Citibankscore 75.4
▼ 7.5
▼ 2.9
▼ 1.2
6 ranked brands scored in both Sep and OctIndustry avg ±2.3/mo

Global Search Demand

Where this industry's questions originate
247,355 searches sampled
Tracked markets for Retail Banking, by sampled search volume
#CountrySearch volume
01United States78K
02Japan45K
03United Kingdom38K
04Germany29K
05Australia15K
06Canada13K
07Italy12K
08France8K
09Egypt5K
10Singapore2K
11Saudi Arabia1K
12United Arab Emirates1K
12 tracked markets
This edition

What Changed This Month

Chase Bank leads Retail Banking this edition with a visibility score of 75.8, ahead of Ally Bank at 75.5.

emiratesnbd.com is the most-cited source grounding retail banking answers, at roughly 4.8% of citations. Brand-owned pages account for 22.4% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked retail banking brands is 75.1.

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Where Does Your Brand Stand in AI Search?

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31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

Each tracked industry has a fixed set of prompts modelled on how people actually ask about it, so one month can be compared directly with the next.

Global Model Interrogation

We run each industry's prompts across the tracked models in each market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Retail Banking

Questions?
We Have
the Answers.

Chase Bank currently leads AI search visibility in retail banking with a Goodie visibility score of 75.8, measured across the tracked AI models.

emiratesnbd.com is the most-cited source in retail banking AI answers, grounding roughly 4.8% of citations in this industry.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.