Copilot cut

Leading Retail Banking Brands in AI Search in Japan

The same monthly sample, re-ranked using only Copilot answers.

October 2026 edition

Across the six months through October 2026, SBI Shinsei Bank leads AI search visibility in Retail Banking on Copilot in Japan with a Goodie visibility score of 80.7, ahead of Capital One Bank (79.5) and Forbright Bank (79.4). The median score across the 10 ranked brands is 78.0, and a score above 74.0 reaches the top ten. The most-cited source grounding these answers is wikipedia.org at 7.3% of all citations, while brand-owned pages account for just 23.3%.

35k prompts · 2.6m AI answers · 11.4m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · Retail Banking · Copilot
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
78.0
Half of the 10 ranked retail banking brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 72.4
Score to enter the top 10
74.0
Clearing 74.0 puts a brand in the category top ten. The bar sits 4.0 points below the midpoint, so the leaderboard is closely contested.
Brands named per answer
5.7
A typical answer names six brands, so the consideration set is narrow and a mention is hard-won.
Index-wide average is 6.8
Citation mix
  • Editorial 8%
  • Video 1%
  • Reference 13%
  • Other 78%
Other leads the third-party sources grounding retail banking answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
23.3%
Owned content sits below the index-wide average here: third-party sources decide most of these answers.
Index-wide average is 26.8%
Industry sentiment
65/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
318k in October · ▲ 6.7% vs September
Citations parsed
11.4m
983k in October · ▼ 4.0% vs September
Brands observed
862
10 ranked here · 852 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for Retail Banking, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01SBI Shinsei Bank
80.7
10.4%Copilot▼ 0.560bankofamerica.com
02Capital One Bank
79.5
10.2%Copilot—71forbes.com
03Forbright Bank
79.4
10.2%Copilot—71bankrate.com
04CIT Bank
79.1
10.2%Copilot—50bankrate.com
05Rakuten Bank
78.1
10.1%Copilot▲ 3.747rakuten-bank.co.jp
06Chase Bank
78.0
10.0%Copilot—73finance.yahoo.com
07Ally Bank
77.9
10.0%Copilot▲ 2.271finance.yahoo.com
08HSBC
75.0
9.7%Copilot—67hsbc.com
09Citibank
74.7
9.6%Copilot—63forbes.com
10Emirates Islamic Bank
74.0
9.5%Copilot—73apple.com
10 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for Retail Banking
#DomainCitation shareΔ vs last month
01wikipedia.org
7.3%
—
02forbes.com
4.6%
—
03bing.com
4.5%
—
04bankrate.com
4.0%
—
05apple.com
3.6%
—
06money-magazine.org
2.7%
—
07jdpower.com
2.7%
—
08smbc.co.jp
2.6%
—
09sonybank.jp
2.6%
—
10google.com
2.1%
—
Top 10 of 1k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for Retail Banking, with distinct brands named and sources cited
#PromptBrandsSources
01Banks people trust for everyday transactions4439
02Islamic banks with modern online services2433
03Banks known for smooth international transfers2325
04Savings accounts offering competitive interest rates1820
05毎日開きたくなるデジタル銀行のアプリはどれ?86
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
Rakuten Bankscore 78.1
▲ 3.7
Ally Bankscore 77.9
▲ 2.2
Falling
▼ 0.5
3 ranked brands scored in both Sep and OctIndustry avg ±2.1/mo

Global Search Demand

Where this industry's questions originate
247,355 searches sampled
Tracked markets for Retail Banking, by sampled search volume
#CountrySearch volume
01United States78K
02Japan45K
03United Kingdom38K
04Germany29K
05Australia15K
06Canada13K
07Italy12K
08France8K
09Egypt5K
10Singapore2K
11Saudi Arabia1K
12United Arab Emirates1K
12 tracked markets
This edition

What Changed This Month

SBI Shinsei Bank leads Retail Banking this edition with a visibility score of 80.7, ahead of Capital One Bank at 79.5.

wikipedia.org is the most-cited source grounding retail banking answers, at roughly 7.3% of citations. Brand-owned pages account for 23.3% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked retail banking brands is 78.0, and a score above 74.0 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

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What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We run these prompts across the tracked models and across every market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · Retail Banking

Questions?
We Have
the Answers.

SBI Shinsei Bank currently leads AI search visibility in retail banking with a Goodie visibility score of 80.7, measured across the tracked AI models.

wikipedia.org is the most-cited source in retail banking AI answers, grounding roughly 7.3% of citations in this industry.

The median score among ranked retail banking brands is 78.0. A score above 74.0 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.