Live index

Leading B2B Saas – CRM & Sales Software Brands in AI Search

Benchmarks, the brands AI recommends, and the sources grounding those answers across 4 AI models.

August 2026 edition

Across the six months through August 2026, HubSpot leads AI search visibility in B2B Saas – CRM & Sales Software with a Goodie visibility score of 75.6, ahead of Salesforce (72.9) and FollowUp Boss (72.3). The median score across the 20 ranked brands is 18.1, and a score above 18.2 reaches the top ten. The most-cited source grounding these answers is techradar.com at 7.9% of all citations, while brand-owned pages account for just 47.9%.

5k prompts · 1.7m AI answers · 7.7m citations · Goodie AI Visibility Index

Industry Benchmarks

August 2026 · B2B Saas – CRM & Sales Software
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
18.1
Half of the 20 ranked b2b saas – crm & sales software brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Index-wide median is 71.9
Score to enter the top 10
18.2
Clearing 18.2 puts a brand in the category top ten. The bar sits 0.1 points above the midpoint, so the leaderboard is closely contested.
Brands named per answer
8.3
A typical answer names eight brands, so the consideration set is wide and a mention is comparatively easy to earn.
Index-wide average is 8.8
Citation mix
  • UGC 6%
  • Editorial 6%
  • Video 2%
  • Reference 5%
  • Retail 0%
  • Other 81%
Other leads the third-party sources grounding b2b saas – crm & sales software answers. Brand-owned citations sit in the next cell and are not counted here.
Brand-owned citation share
47.9%
Owned content is unusually strong here — brand domains are a citation source in their own right, not just the subject of third-party coverage.
Index-wide average is 24.2%
Industry sentiment
54/100
Mean tone of mentions across all ranked brands. Per-brand sentiment sits on each brand profile.
Prompts sampled
5k
Real buyer phrasing, 4 models
AI answers analysed
1.7m
194k in August · ▼ 4.4% vs July
Citations parsed
7.7m
1m in August · ▼ 0.8% vs July
Brands observed
509
20 ranked here · 489 unranked
Brand visibility leaderboard for B2B Saas – CRM & Sales Software, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentTop cited source
01HubSpot
75.6
10.6%AI ModeChatGPTCopilotPerplexity▲ 2.583techradar.com
02Salesforce
72.9
10.3%AI ModeChatGPTCopilotPerplexity▼ 0.981techradar.com
03FollowUp Boss
72.3
10.2%AI ModeChatGPTCopilotPerplexity▲ 5.981forbes.com
04Zoho CRM
70.5
9.9%AI ModeChatGPTCopilotPerplexity▲ 0.580youtube.com
05Pipedrive
68.9
9.7%AI ModeChatGPTCopilotPerplexity▲ 2.079monday.com
06Microsoft Dynamics
53.3
7.5%ChatGPTCopilotPerplexity▲ 3.572techradar.com
07Klaviyo
50.8
7.2%AI ModeChatGPTPerplexity▼ 1.070cs-cart.com
08Wise Agent
35.8
5.0%AI ModeCopilot▼ 0.963forbes.com
09BoomTown
18.3
2.6%Perplexity54keetechnology.com
10IXACT Contact
18.2
2.6%Perplexity▲ 0.854youtube.com
20 ranked · visibility is a six-month averageTop source = most frequent source in answers mentioning the brand · Δ compares Aug with Jul

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for B2B Saas – CRM & Sales Software
#DomainCitation shareΔ vs last month
01techradar.com
7.9%
▼ 1.8
02youtube.com
5.5%
▼ 6.4
03com.au
4.6%
04monday.com
4.1%
▼ 1.8
05ventureharbour.com
3.8%
06reddit.com
3.5%
07capterra.com
3.4%
▼ 3.6
08salesforce.com
3.4%
▲ 3.6
09linkedin.com
3.3%
10zoominfo.com
3.2%
▲ 0.9
Top 10 of 1k domains observedΔ compares Aug with Jul, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Top prompts

Top prompts sampled for B2B Saas – CRM & Sales Software, with distinct brands named and sources cited
#PromptBrandsSources
01CRM solutions that integrate well with e commerce36247
02Sales automation tools that improve close rates70239
03Which CRM systems work best for long sales cycles?25212
04CRM platforms popular with regional businesses39192
05CRM tools preferred by real estate teams50165
Top 5 of 5k sampledDistinct brands named & sources cited

Biggest movers

Aug vs Jul
Rising
FollowUp Bossscore 72.3
▲ 5.9
▲ 3.5
HubSpotscore 75.6
▲ 2.5
Falling
▼ 1.2
Klaviyoscore 50.8
▼ 1.0
Wise Agentscore 35.8
▼ 0.9
15 ranked brands scored in both Jul and AugIndustry avg ±1.8/mo

Global Search Demand

Where this industry's questions originate
1,349,218 searches sampled
Tracked markets for B2B Saas – CRM & Sales Software, by sampled search volume
#CountrySearch volume
01United States712K
02United Kingdom216K
03Egypt183K
04Germany146K
05Canada54K
06Australia22K
07Italy4K
08United Arab Emirates4K
09Singapore3K
10France2K
11Saudi Arabia1K
12Japan770
12 tracked markets

How the Models Differ

Same industry, 4 verdicts
AI Mode
72 of 134 brands visible
01 HubSpot78.3
02 FollowUp Boss74.6
03 Salesforce74.3
04 Wise Agent72.2
05 kvCORE71.0
ChatGPT
56 of 134 brands visible
01 HubSpot72.0
02 Zoho CRM70.6
03 LionDesk69.8
04 Salesforce69.0
05 Microsoft Dynamics67.6
Copilot
57 of 134 brands visible
01 HubSpot79.5
02 Salesforce78.5
03 FollowUp Boss76.2
04 Microsoft Dynamics74.8
05 Zoho CRM72.5
Perplexity
61 of 134 brands visible
01 BoomTown73.1
02 IXACT Contact72.7
03 HubSpot72.5
04 FollowUp Boss72.2
05 Sierra Interactive71.9
This edition

What Changed This Month

HubSpot leads B2B Saas – CRM & Sales Software this edition with a visibility score of 75.6, ahead of Salesforce at 72.9.

techradar.com is the most-cited source grounding b2b saas – crm & sales software answers, at roughly 7.9% of citations. Brand-owned pages account for 47.9% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked b2b saas – crm & sales software brands is 18.1, and a score above 18.2 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

Enter a domain to see its visibility score, strongest industry, model gaps, competitors ahead, and the sources grounding its answers.

31 industries4 models242m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

This data results from processing millions of real user prompts. We use advanced semantic and agentic processing to categorize them and define intent, filtering out noise to focus on high-value queries.

Global Model Interrogation

We execute these prompts across different models, including GPT, Perplexity, AI Mode, and more, and across different regions. This allows us to map model understand exactly "how they think" in each market.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains; the specific sources the models cite giving you a causal link between source authority and brand visibility.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · B2B Saas – CRM & Sales Software

Questions?
We Have
the Answers.

HubSpot currently leads AI search visibility in b2b saas – crm & sales software with a Goodie visibility score of 75.6, measured across the tracked AI models.

techradar.com is the most-cited source in b2b saas – crm & sales software AI answers, grounding roughly 7.9% of citations in this industry.

The median score among ranked b2b saas – crm & sales software brands is 18.1. A score above 18.2 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.