Perplexity cut

Leading E-commerce Platforms Brands in AI Search

The same monthly sample, re-ranked using only Perplexity answers.

October 2026 edition

Across the six months through October 2026, Returnly leads AI search visibility in E-commerce Platforms on Perplexity with a Goodie visibility score of 80.5, ahead of Shein (79.7) and ASOS (79.5). The median score across the 13 ranked brands is 78.8, and a score above 78.3 reaches the top ten. The most-cited source grounding these answers is rakuten.co.jp at 9.8% of all citations, while brand-owned pages account for just 21.3%.

35k prompts · 2.6m AI answers · 11.6m citations · Goodie AI Visibility Index

Industry Benchmarks

October 2026 · E-commerce Platforms · Perplexity
What good looks like in this category. Read a brand's own score against these before looking at who is winning.
Median visibility score
78.8
Half of the 13 ranked e-commerce platforms brands score below this. The midpoint, not the average, so a few dominant brands do not distort it.
Score to enter the top 10
78.3
Clearing 78.3 puts a brand in the category top ten. The bar sits 0.5 points below the midpoint, so the leaderboard is closely contested.
Brands named per answer
8.1
A typical answer names eight brands, so the consideration set is wide and a mention is comparatively easy to earn.
Citation mix
  • UGC 3%
  • Editorial 3%
  • Video 1%
  • Reference 3%
  • Retail 2%
  • Other 88%
Other leads the third-party sources grounding e-commerce platforms answers. Brand-owned citations sit in the next cell and are not counted here. “Other” covers domains we have not classified into a type yet.
Brand-owned citation share
21.3%
Owned content sits below the index-wide average here: third-party sources decide most of these answers.
Index-wide average is 26.8%
Industry sentiment
60/100
Mean tone of mentions across the ranked brands that carry a measured value. Per-brand sentiment sits on each brand profile.
Prompts sampled
35k
Real buyer phrasing, 4 models
AI answers analysed
2.6m
319k in October · ▲ 7.0% vs September
Citations parsed
11.6m
1m in October · ▼ 2.6% vs September
Brands observed
1,176
13 ranked here · 1,163 unranked

Brand Visibility Leaderboard

Brand visibility leaderboard for E-commerce Platforms, ranked by six-month average AI visibility score
#BrandVisibility scoreShare of voiceModelsΔ vs last monthSentimentMarketsTop cited source
01Returnly
80.5
7.9%Perplexity▼ 1.5668/13refundid.com
02Shein
79.7
7.8%Perplexity▲ 0.85011/13shopify.com
03ASOS
79.5
7.8%Perplexity▲ 1.35412/13shippypro.com
04Zalando
79.3
7.7%Perplexity▼ 2.8498/13shippypro.com
05Zooplus
79.2
7.7%Perplexity▼ 1.8566/13e-tailize.com
06Zara
78.8
7.7%Perplexity▲ 2.3556/13shopify.com
07Amazon
78.8
7.7%Perplexity▼ 3.76312/13f6s.com
08Instacart
78.6
7.7%Perplexity▲ 0.36712/13healthline.com
09Chewy
78.5
7.7%Perplexity▼ 3.9688/13e-tailize.com
10Farfetch
78.3
7.6%Perplexity▼ 7.2537/13shippypro.com
13 ranked · visibility is a six-month average · worldwide ranking requires presence in at least 5 of 13 marketsTop source = most frequent source in answers mentioning the brand · Δ compares Oct with Sep

Most-Cited Domains

The answer supply chain
Most-cited domains in AI answers for E-commerce Platforms
#DomainCitation shareΔ vs last month
01rakuten.co.jp
9.8%
▲ 2.2
02leparisien.fr
4.9%
▼ 0.7
03aranzulla.it
4.4%
▲ 0.2
04consumer.org.hk
4.0%
▲ 1.1
05youtube.com
3.6%
—
06lemonde.fr
3.5%
—
07sohu.com
3.5%
—
08stackexchange.com
3.5%
—
09petfairs.com
3.5%
—
10cambridge.org
3.1%
—
Top 10 of 2k domains observedΔ compares Oct with Sep, in percentage points

Prompts, Topics & Movers

What's driving this month's answers

Sampled prompts

Prompts sampled for E-commerce Platforms, with distinct brands named and sources cited
#PromptBrandsSources
01Fashion e commerce sites trending this year3850
02Which platforms offer the best buyer protection?2947
03Online marketplaces for pet supplies3845
04Platforms offering easy returns and refunds3444
05Grocery delivery apps with reliable service3134
5 of 35k sampledDistinct brands named & sources cited

Biggest movers

Oct vs Sep
Rising
Happy Returnsscore 76.7
▲ 6.4
Zarascore 78.8
▲ 2.3
ASOSscore 79.5
▲ 1.3
Falling
Farfetchscore 78.3
▼ 7.2
Chewyscore 78.5
▼ 3.9
Amazonscore 78.8
▼ 3.7
13 ranked brands scored in both Sep and OctIndustry avg ±2.7/mo

Global Search Demand

Where this industry's questions originate
95,722 searches sampled
Tracked markets for E-commerce Platforms, by sampled search volume
#CountrySearch volume
01United States68K
02United Kingdom13K
03Germany4K
04France2K
05Canada2K
06Australia2K
07Egypt2K
08Saudi Arabia1K
09Italy580
10United Arab Emirates315
11Singapore254
12Japan241
12 tracked markets
This edition

What Changed This Month

Returnly leads E-commerce Platforms this edition with a visibility score of 80.5, ahead of Shein at 79.7.

rakuten.co.jp is the most-cited source grounding e-commerce platforms answers, at roughly 9.8% of citations. Brand-owned pages account for 21.3% — the rest of the answer supply chain runs through third-party sources.

The median visibility score across ranked e-commerce platforms brands is 78.8, and a score above 78.3 reaches the industry top ten.

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Where Does Your Brand Stand in AI Search?

Enter a domain to see its visibility score, strongest industry, model gaps, competitors ahead, and the sources grounding its answers.

31 industries4 models355m+ citation observationsFree unlimited checks
What you get
  • Visibility score
  • Industry rank
  • Brands ahead of you
  • Model and source gaps
Our Methodology

Our Approach to Gathering AI Visibility Data

We process millions of real prompts across AI Mode, ChatGPT, Copilot and Perplexity, then track which brands, products, and domains show up in the answers. That's the raw data behind every score in the Index.

Real Intent Capture

Each tracked industry has a fixed set of prompts modelled on how people actually ask about it, so one month can be compared directly with the next.

Global Model Interrogation

We run each industry's prompts across the tracked models in each market we cover, so each market is scored on its own answers rather than on a global average applied everywhere.

Attribution Mapping

We analyze the generated answers to capture the "Kingmaker" domains: the specific sources models cite most often in the answers that name a brand, so you can see which sources the models lean on where you appear and where you do not.

Three-dimensional logo of Goodie, an end-to-end AI search visibility platform.
FAQ · E-commerce Platforms

Questions?
We Have
the Answers.

Returnly currently leads AI search visibility in e-commerce platforms with a Goodie visibility score of 80.5, measured across the tracked AI models.

rakuten.co.jp is the most-cited source in e-commerce platforms AI answers, grounding roughly 9.8% of citations in this industry.

The median score among ranked e-commerce platforms brands is 78.8. A score above 78.3 places a brand in the industry top ten.

Each edition samples the same tracked prompt set across the models Goodie follows, then ranks brands by how often they are named in those answers.

Monthly. Each edition re-samples the tracked prompt set so month-over-month figures are directly comparable.