Privacy Policy

Last Updated: June 1, 2025

At Goodie AI Inc. (“Goodie”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and safeguard your personal information when you access our websites (including higoodie.com), applications, tools, APIs, and services (collectively, the “Services”).

By accessing or using the Services, you agree to this Policy. If you do not agree, please discontinue use immediately. For privacy inquiries or requests, contact us at hello@higoodie.com.

When We Collect Personal Information
What Personal Information We Collect
How We Use Personal Information
How We Share Personal Information
Your Rights and Choices
Cookies and Online Tracking Technologies
AI-Specific Disclosures
Processor vs. Controller Roles
U.S. State Privacy Rights
UK, EEA, and International Users
Data Retention and Deletion
Security
Children’s Privacy
Third-Party Links
Changes to This Policy
Contact Us

1. When We Collect Personal Information

We collect personal information when you:

Create an account or sign in
Use our website, application, or services
Submit forms, feedback, surveys, or support requests
Upload data, content, or prompts
Interact with us on third-party platforms (e.g., LinkedIn)
Register through a third-party login (e.g., Google)
Apply for employment or submit a resume

2. What Personal Information We Collect

A. Information You Provide Directly

Name, email, phone, company, job title, industry
Account credentials or authentication tokens
Uploaded content: URLs, metadata, brand domains
Billing/payment details (processed securely by third parties)
Applicant data (resume, education, employment history)

B. Information We Collect Automatically

IP address, device ID, browser, OS version, resolution
Usage logs (pages visited, session length, referrer)
Interaction events (e.g., clicks, form engagement)
Mobile diagnostics (OS, device type, network)

C. Information from Third Parties

Enriched business data (from data partners)
Marketing and CRM signals (LinkedIn, Google Ads)
Outputs from AI services (e.g., OpenAI, Anthropic)

We do not knowingly collect sensitive personal information (e.g., biometrics, race, health data) or use data for behavioral profiling.

3. How We Use Personal Information

We use your information to:

Deliver, secure, and maintain our Services
Personalize dashboards and AI-generated insights
Respond to support inquiries and process transactions
Improve platform features through analytics
Enforce contracts, comply with laws, and resolve disputes
Send service updates, notices, and relevant offers (with opt-out)
For recruitment and application review

We do not use automated decision-making with legal or similarly significant effects without user notice and opt-out.

4. How We Share Personal Information

We may share data with:

Service providers (see categories of sub-processors below)
AI infrastructure vendors (e.g., OpenAI, Perplexity) only to fulfill requests—not for model training
Affiliates or acquirers during corporate transactions
Law enforcement or regulators, as required by law

Our Sub-processors by Category:

We use the following categories of sub-processors who may have access to personal information:

Analytics: to processes usage data and metrics
Authentication: to process login credentials and authentication data
Communication and Collaboration: to process emails and internal communications
CRM/marketing tool: to process form submissions and customer data for communications and remarketing
Recruitment: to processes applicant data and resumes
Server Infrastructure: to store data
Billing: to process payment information and invoices

We do not sell or share your personal information for cross-context behavioral advertising. We may share aggregate, de-identified data without restriction.

5. Your Rights and Choices

Depending on your location, you may have rights to:

Access and review your personal data
Correct inaccuracies
Request deletion (subject to exceptions)
Object to or restrict processing
Withdraw consent where applicable
Request data portability
Opt out of marketing communications

You may access, update, or delete your account information from your account settings or by emailing hello@higoodie.com. We may verify your identity before fulfilling certain requests.

6. Cookies and Online Tracking Technologies

We use cookies, tags, and web beacons to:

Authenticate sessions
Track analytics and performance
Personalize experience and remember preferences
Run remarketing campaigns (Google, LinkedIn)

Your options:

Set your browser to reject cookies
Use tools like optout.aboutads.info
Manage cookie preferences through our banner (European Union (“EU”)/ United Kingdom (“UK”))

7. AI-Specific Disclosures

Goodie uses third-party AI providers to generate and deliver outputs (e.g., visibility scores, content recommendations). We:

Only send content to AI services to fulfill specific requests
Do not allow training on your data
Do not retain user prompts for model retraining or unrelated analytics

Outputs from AI systems are informational and should not be considered legal, financial, or business advice.

8. Processor vs. Controller Roles

We act as:

Controller for website usage, marketing, platform analytics
Processor for customer-uploaded content, AI prompts, and structured data under customer direction

Customers are responsible for any end-user rights related to their uploaded data when Goodie acts as a processor.

9. U.S. State Privacy Rights

Goodie complies with:

California Consumer Privacy Act (CCPA / CPRA)
Virginia Consumer Data Protection Act (VCDPA)
Other applicable U.S. privacy laws

We do not sell or share your personal data as defined by CPRA. We honor Global Privacy Control (GPC) opt-out signals.

California users may request:

A list of data collected
Deletion of personal information
Correction of inaccurate data
Opt-out of sharing (if ever applicable)

10. UK, EEA, and International Users

Legal Basis for Processing:

Cross-Border Transfers: We may transfer data to the U.S. or other countries using Standard Contractual Clauses or similar safeguards.

Data Storage Location: Our primary data storage is in the United States (“U.S.”). For EU/UK users, this constitutes a cross-border transfer protected by appropriate safeguards as described above.

You may lodge complaints with your national supervisory authority. UK users may contact the ICO at ico.org.uk.

11. Data Retention and Deletion

We retain data based on type and purpose:

You may request deletion at any time by contacting hello@higoodie.com. We maintain the minimum data necessary to provide our services and comply with legal obligations. All retained data is protected according to our security standards outlined in Section 12.

12. Security

We follow industry best practices including:

TLS encryption
Role-based access control
Endpoint monitoring
Regular vulnerability assessments

We store all personal information on secure servers located in the U.S. Our data storage practices include:

Encryption of data at rest and in transit
Regular backups with secure access controls

In the event of a security incident affecting your data, we will:

Notify you within 72 hours of discovery
Provide details about the nature of the breach and data affected
Take immediate remediation steps to address vulnerabilities
Work with you to minimize potential impacts

If you suspect a security issue, please contact us immediately at hello@higoodie.com.

13. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect data from children under 18. If we become aware of such data, we will delete it. If your country requires parental consent for minors under 18, we may request verification.

14. Third-Party Links

Our platform may contain links to third-party services or content. We are not responsible for their privacy practices. Please review their policies independently.

15. Changes to This Policy

We may update this Policy periodically. Material changes will be notified via email or in-product messaging. Continued use of the Services indicates acceptance of the revised policy.

The last updated date will reflect the latest version.

16. Contact Us

Goodie AI, Inc.
491 Broadway, Floor 2
New York, NY 10012
hello@higoodie.com